Become a Connect Listening Volunteer

Listening volunteers can change the course of someone’s life and by doing so they shape their own.

Could you be the highlight of someone’s week and really hear where they’re at?

As a CONNECT Listening Volunteer, you’ll be integral to the support network Chapter provides for someone on a journey to positive mental health. You’ll listen without judgment and empower someone who deserves to be heard and helped.

Learn to do something valuable

Make a real difference to someone’s life
Gain a new set of skills and develop your ability to understand other people
Build confidence and self-belief
Enhance your sense of purpose
Commit just 1-2 flexi hours a week
Be part of an incredible supportive team

What it’s like being a Connect volunteer?

It’s always different and always interesting – no two conversations are the same
It feels like a privilege to have people confiding in you
Build confidence and self-belief
Enhance your sense of purpose
You can take a break between conversations whenever you need to
Spending a few hours helping other people can make you feel good about yourself

What Support and Training will I get?

In-depth training including an induction, safeguarding, listening skills
Regular support from our Volunteer Support Officer and wider Chapter team
Increased skills, confidence and employability, building on your CV
New social networks as you will be part of the Chapter team and related partners
Support to work from home including DSE and wellbeing checks
Access to ongoing and refresher training
Increase in your own wellbeing and mental health

What are we looking for?

Good listener and clear communicator
Good at putting people at ease and building rapport
Ability to show empathy and kindness
Ability to maintain confidentiality
Able to work independently with guidance and support
Experience of a role involving listening and/or coaching helpful but not essential
Open to learning and accessing regular training and development sessions
Basic IT and organisational skills e.g. be able to use the internet
Team player and willing to work under own initiative
Ability to be able to ask for support
Able to respect the choices and differences of others

How do I become a Connect listening volunteer?

After making an enquiry you’ll have an interview as part of our selection process, and if you’re selected, you’ll attend our in-depth training.

Complete the online application form below
It’s quick we just need a few details.
Have an interview
This is an opportunity for us to get to know you and for you and us to find out if the role is right for you.
Start your training
Our training covers everything you’ll need to feel comfortable in the role.